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Shipping Policy

Thank you for visiting and shopping at Air Naturel UK Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.  Orders will generally be delivered within 36 hours of dispatch.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive shipping confirmation via email once your order has been despatched

Customs, Duties and Taxes

Air Naturel UK is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Air Naturel UK is not liable for any products damaged or lost during shipping. However if you received your order damaged please advise the courier and report the damage asap and within 24 hours to sales@airnaturel.co.uk

Please save all packaging materials and damaged goods.

Returns Policy

Please contact us on sales@airnaturel.co.uk if you have a fault with any goods purchased from us.  Should the product be within the guarantee period then we will replace or refund the goods and will supply full details by email subject to there correct operation and application.

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